Information We Collect

To provide our services, we collect only the data we need. Here’s what we handle and why:

• We collect your name and contact details when you create an account or contact support.
• Platform usage data, like workflow interactions and session details, is gathered to improve features and recommendations.
• Cookies help personalize your experience and remember your choices for future visits.
• You may provide feedback or upload documents to help us tailor mentorship and suggestions.

How We Use Data

We only use your personal data for specific purposes tied to providing our services and improving your workflow experience.

• To operate your account and manage access to platform features.
• To deliver workflow suggestions, mentorship, and personalized recommendations.
• To improve platform performance, fix issues, and develop new features.
• To contact you about account activity, updates, or support requests.

Legal Basis for Processing

You have a right to know what justifies our use of your data. Our platform operates under Canadian privacy laws, including PIPEDA.

When We Share Data

We keep your information private and only share it when necessary for platform delivery or compliance.

• Service providers may access data only to support platform operation, and are bound by confidentiality agreements.
• Legal requirements may require us to disclose certain information to authorities.
• We do not sell your personal data or share it for advertising unrelated to platform services.

Data Security

We use technical and organizational measures to safeguard your data. Encryption, access controls, and regular reviews help protect your information from unauthorized access, loss, or misuse. Your privacy and security are part of our core workflow.

Your Data Rights

You have control over your personal data. Here’s a summary of your rights and how to exercise them.

• You can request access to your data and ask for corrections if needed.
• You have the right to withdraw consent or ask us to erase your data, subject to legal requirements.
• You may object to certain types of data processing or request restrictions.
• You can ask for a copy of your personal data in a portable format.

Cookies and Preferences

Cookies are used to remember your settings and improve your experience. You can manage your preferences or find more details in our cookie policy.

Read cookie policy Read cookie policy

Contact Details

Have you ever wondered how your data is handled on a coaching platform? This policy walks you through the steps we take to keep your information private, secure, and under your control.

Policy Updates

We may update this policy to reflect new regulations or changes to our platform. Updates are published here and become effective once posted. Please review this page for the latest details.